Refund Policy

Our refund terms are designed to be clear and fair, based on supplier conditions and booking type.

General Policy

Refunds are subject to the terms and conditions of airlines, hotels and other service providers.

Cancellation Refunds

Refund eligibility depends on:

  • Time of cancellation
  • Supplier policies
  • Booking type

Non-Refundable Bookings

Some bookings may be non-refundable or partially refundable.

Processing Time

Approved refunds may take 7–30 business days depending on the provider.

Service Fees

Administrative or service fees may not be refundable.